****I just viewed Tim Esterdahl saying that Mark Dodge owner and general manager called RAM and asked them to move his RHO production up.
Tim says RAM moved it up. He was last on the list.
I am glad Tim was moved by the owner and general manager. That's wonderful.
HOW ABOUT OTHERS?????? CALL FOR THE REST.
I have so far blamed RAM Headquarters for this situation. Now I am not so sure.
I appreciate Mark Dodge discount on such a great truck. It made it more affordable for me to buy one.
With all due respect to Mark Dodge, HOW ABOUT CALLING AND GETTING ALL THE ORDERS IN APRIL and MAY moved up for the rest.
****At this current rate, most can expect delivery now in 2025, probably February.
Do I have to start my own youtube channel to get such preferential treatment.
Yes, I'm frustrated. I don't have a truck right now. Only my wife's car is available.
HEY, REMEMBER US??????
Since August, we've been working with Ram directly on getting these orders scheduled in a manner that is back on track. If you look back you'll see that things got all out of sorts back in August/Sept where we had gotten up over 180 D1 status but it was all lopsided and was literally every single order placed after August 20th. That was resolved for the most part but we've still seen them have to go in an un-schedule large batches of orders again and again. Last week it looked very reasonably (albeit slow) this week was lopsided again.
Our communications with RAM have been beyond our regional rep and regional supply chain manager, and have been passed from me to our GM and owner - I've shared this as well before. This is not just me sending in an IT request to the void.
We've been doing this on the macro level (literally the same charts that I've been posting here) and also on the micro level of specific vin numbers and specific orders.
We've given them specific VON's of orders to show how nearly identical (sans body-vendor items) from April/May were unscheduled while being surpassed by later orders. Some of those personal examples have gotten ahead, some have not - we'll never know for sure which ones were caused by our highlighting, and which were not. I can say for certain Tim's VIN was not the first one we highlighted, and won't be the last. There is a tactical difference between saying "give me all of our trucks" and "here are some examples of ones that absolutely should have been built by now, and here's why"
Our very first order placed has been built, and in storage.
2nd order, guy who has bought three trucks from us, not yet.
Repeat customer we highlighted who had bought one of our first orders of a 392 last year and one of the first RHO orders, built, not shipped.
Repeat customer who was explicitly told by the brand manager of Ram directly to him, that his truck would be prioritized - didn't happen.
What else to say that hasn't been said, we're frustrated, we're working on it. I can't post email chains with RAM execs.
Ram says they are working on it, and tbh compared to where things were headed 2 months ago we're better than we were, but not enough.
In the end I think we'll see that almost everyone waited longer than ideal for the truck, with those in the margins getting slightly luckier or less so than the mainstream. We're committed to getting each of these orders taken care of not only built but expedited through our internal processes and delivered to your driveway.