Informative video from Ram tech about the service experience

[RHOfan]

THIS is part of the reason many can’t get their trucks fixed. Hoping it will get better.

 

[RHOfan]

So far, my Ram service experiences have been terrible. Very poor parts availability. Techs doing their best, but not having the right tools/information.

The other part of the problem was prior leadership who insisted all vehicles produced had a double digit percent profit. It drove suppliers to the brink & cut staffing on production lines.

Need proof? Look at the worn e-coat on your RHO frame behind the front sway bar mounts. There used to be a guy on the production line that fixed that corrosion prone area (look under any TRX). But, I guess if a critical section of frame eventually rusts out on the RHO, it will be outside the warrantee period, right?

Hoping it gets better with the new leadership.

 

[Silver RHO]

So far, my Ram service experiences have been terrible. Very poor parts availability. Techs doing their best, but not having the right tools/information.

The other part of the problem was prior leadership who insisted all vehicles produced had a double digit percent profit. It drove suppliers to the brink & cut staffing on production lines.

Need proof? Look at the worn e-coat on your RHO frame behind the front sway bar mounts. There used to be a guy on the production line that fixed that corrosion prone area (look under any TRX). But, I guess if a critical section of frame eventually rusts out on the RHO, it will be outside the warrantee period, right?

Hoping it gets better with the new leadership.

I remember you touching those areas up. What product did you use to do this? Thanks

 

[RHOfan]

&

I remember you touching those areas up. What product did you use to do this? Thanks

There was an awesome spray primer (U-POL-black), specific to targeting bare metal that was key. It was sandable & sprayed on thick without runs.

Beyond that, it came down to carefully masking at weld lines & sanding the rust off. After 2 coats of sandable, rust preventing primer, you could spray just about any protective enamel to make it cosmetically acceptable.