RAM DIGITAL KEY

[Bigram]

Then again we can track toilet paper from Amazon down to the street the driver is on, but can't figure out what status our truck order is in without any sort of accuracy. Stellantis activities.

not true.
your dealer knows every step your truck is in via dealer connect.

 

[NDanecker]

not true.
your dealer knows every step your truck is in via dealer connect.

I'm talking about not having to call Amazon to find the status of the order.

 

[Irongoats]

not true.
your dealer knows every step your truck is in via dealer connect.

Do they?

 

[MattH89]

Do they?

They seem to. Every time I ask I get a specific status that has never once had anything in common with the customer-facing tracker.

I've been consistently 1-2 steps ahead of the tracker according to the dealer. Which reminds me I'm due to request my 2 week update today.

 

[RHOfan]

Are you saying that you've used the Ram digital key on your phone?

Yes. Android (Samsung S23 Ultra). You need the Ram app (black with white logo). I think they sent an email. Something the dealer did triggered it.

 

[GregHellcat]

Yes. Android (Samsung S23 Ultra). You need the Ram app (black with white logo). I think they sent an email. Something the dealer did triggered it.

Do you have a screen shot of the digital key and where it is located in the app you could share?