UConnect Issue???

[gmoney0818]

So I have had the truck for about a week and put a little over 400 miles on it. Today for no reason a pop-up showed "UConnect Box requires service. Please visit an authorized dealer." No other issues reporting. Still drives ok, no misfires, battery voltage fine, just phone will not connect this error code. Anyone else with this problem?

 

[Raddonkey]

Reach out to Uconnect to see if its on their end or if they can reset it for you.

Uconnect customer service 1-877-855-8400

 

[Joe86]

So I have had the truck for about a week and put a little over 400 miles on it. Today for no reason a pop-up showed "UConnect Box requires service. Please visit an authorized dealer." No other issues reporting. Still drives ok, no misfires, battery voltage fine, just phone will not connect this error code. Anyone else with this problem?

I had this issue on my 22 backcountry. I ignored it forever until the lady at the dealership told me to get it fixed before my warranty expires. Dealer tried to rest the module behind the screen but it didn't work, so they did end up replacing the module, behind the screen.

Oh shit, I forgot about it. My truck was fine until the dealer decided to rest the module. Once they rested the module, it made my battery die the next day and kept on happening until they replaced the module. Uconnect was working fine this whole time but was killing the battery.

This might be the reason why people are having dead batteries, huh! Worth a shot.

 

[Joe86]

Upon searching TRX forums.. I can confirm that they have been dealing with this since 2022. Same fix... replace TBM module